Medica Travel - terms and conditions

These Terms and conditions constitute an agreement between you (Patient) and Medica Travel & Consulting., registered in Poland referred in this document as Medica Travel. By booking any of our treatments and by arranging a consultation, treatment or surgery with one of our Clinics or Hospitals of which Medica Travel represents you. You confirm that you have read and understood these terms and conditions and have agreed to come into the agreement to this conditions.

Medica Travel
Medica Travel is a Poland-Based health agency that organizes cost-saving medical trips to Poland. We have long experience of dealing with European Patients seeking affordable and high quality medical treatments in Poland. Within our full service, we provide all forms of medical treatment, from dentistry to invasive surgery.

Medica Travel website is owned and operated by Medica Travel & Consulting, registered in Poland, under REGON 220-21-60-50, NIP 584-25-85-162

Company details:
Medica Travel & Consulting
Jörgen Petersen
Msciwoja II 5
80-384 Gdansk
Poland


Medica Travel Services

	We collect and translate Patient's medical records and other medical information and forward them to Clinic or Hospital.
	We forward any questions or inquiries a Patient might have to dentist or doctor.
	We book hotels, tests and surgery for our Patients.
	English speaking staff from Media Travel are available around the clock seven days a week.
	We assist Patients during their stay in Gdansk.
	We transfer Patient between airport, port, hotel and Clinic/Hospital (in Gdansk).
	We follow-up the Patients' treatment/surgery after returning home.

Price of our Service

	Our service is included in the price of treatment. Services within section "health care" are charged according to current pricelist.
	All medical costs involved in the treatment are specified in the offer and in the confirmation. No hidden costs.
	Patients who book their treatment in Gdansk will receive transfer free of charge between airport, hotel and Clinic or Hospital for all appointments (patient can bring maximum one companion free of charge).

Inquiry, Booking and Confirmation
Your doctor or dentist will need to assess your state of condition to make sure that you are suitable for the treatment. The client shall provide, if needed, results of medical examinations (X-ray, EKG etc.) or medical history performed at the recommendation of Medica Travel.

The Clinic or Hospital has the right to disqualify or stop a medical treatment at any time without any obligation for compensation if you are not mentally or medically fit for the suggested treatment or if your payment obligations are not met. The Clinic or Hospital can also postpone your treatment to a later date if new medical information or condition occurs during the consultation or examination that has not been known before by the doctor and can or might affect the planned treatment negatively or put the Patient at a higher risk. We cannot be held responsible if the Patient is refused the treatment under such circumstances and you will not be compensated for any financial losses. The Patient is able to complete additional medical information, tests and book a treatment on a later date.

Offer
When the Clinic or Hospital has all necessary medical information, pictures, tests and preliminary estimation, Medica Travel will send the Patient an offer that states what Clinic or Hospital the treatment is performed; name of dentist, doctor, surgeon; qualification of the doctor; surgeon, scope of treatment; price; payment information; recommendation of travel and accommodation, when a treatment is possible etc.

The Patient shall consult with Medica Travel regarding arrival and departure dates and receive confirmation from Medica Travel before making a reservation as every visit to Clinic or Hospital needs to be planned in advance. Medica Travel does not sell air tickets or packages including flights and hotels. However, we assist our customers in finding flights and hotels.

Confirmation
If Patient is qualified for a medical treatment and travel and accommodation are arranged, Medica Travel will send the Patient confirmation of an appointment, treatment or surgery by e-mail from Medica Travel. The confirmation states following: scope of the treatment, schedule, prices and description of what is included into the prices, payment method, how it works, how you should prepare yourself before any planned treatment. The price of treatment can change if something turns up during the consultation with the doctor or dentist that has not been known before. The Patient can always change the scope of treatment during the consultation. The doctor or dentist will provide you with a treatment plan and all costs explained before any treatment starts.

Cancellation
If cancellation rules are not specified in the confirmation, you can at any time cancel your appointment, treatment or surgery at no costs. The costs for tests, diagnoses, consultation etc, if any, are paid by the Patient.

If a confirmed appointment, treatment or surgery for any reasons from the Clinic or Hospital side has to be cancelled; Medica Travel will compensate the Patient's for actual costs as flight ticket and hotel or a maximum amount of 500 zlotych. Patient should verify those costs by sending copy of invoice, ticket or receipt showing costs of flight and hotel.

Payments
All medical treatments are paid directly to the Clinic or Hospital before, during or after the treatment. All payment information about the Clinic and Hospital terms of condition is specified in your offer and in the confirmation.

Payments for travel and accommodation are paid separately to each provider according to their terms of conditions.

Medical services provided by Clinic or Hospital
All medical services are provided by specified Clinics which take full responsibility for medical treatments performed. Medica Travel is not responsible for any loss or damage occurred to the Patient resulting from the performance of any of these services. The contract for any medical service is directly between the Patient and the Clinic or Hospital itself. Medica Travel is not liable for the work of a doctor, dentist or any of the staff at the Clinic. The contract between a Patient and Medica Travel is for the arrangement of the services and other travel services specified on this webpage.

The Clinic or Hospital will provide you with the aftercare instructions.

Patient's Responsibilities
The Patient is responsible for giving correct and valid medical information to Clinic or Hospital. There is always a risk connected with any treatment, even if the probability of having a complication is low. A dentist, doctor or surgeon will inform the Patient during the consultation what specific risks are involved in the Patient's treatment. It is the Patient's own responsibility to understand the risks involved in a treatment.

If you have questions or comments about our site, services, and company policies or procedures, please contact us. Thank you for visiting our site.